Ensure No Request Goes Missing
Implement a single system for tracking and managing work requests
Maintenance Request System
Traditional methods of requesting maintenance, such as phone calls, pages, and emails, are inefficient and bothersome. Provide others in your organizations with a dedicated portal for submitting work requests directly to the maintenance team for review and approval.
- View all maintenance requests from a single location
- Create a single channel for communicating work requests
- Provide requesters with an easy-to-use, online request form
- Receive notifications when new requests are submitted
- Allow an unlimited number of users to make requests, including guest users
Receive Fully Detailed Work Requests
Standardize request information to prompt a speedy response
Online Maintenance Request Form
Incomplete maintenance requests create confusion and require additional back-and-forth between you and requesters. Capture the exact information you need to quickly evaluate, prioritize, and address problems in a timely manner.
- Submit requests from anywhere using internet-connected devices
- Upload photos or files to provide additional detail
- Set required fields to ensure critical information is entered before requests are submitted
Choose Your Work Request Workflow
Use a maintenance request process that aligns with your maintenance workflows
Work Request Management System
Decide how incoming requests should be handled – either choose to review all requests before they become work orders or automatically generate work orders from maintenance requests.
- Automatically approve work requests or place them in a queue for approval
- Prioritize maintenance requests based on need or urgency
- Closely monitor the status of unapproved requests
- Edit request details or ask for additional information from requesters before creating work orders
Request a Demo of
NT Track CMMS
Complete the form and we will contact you to schedule your live demonstration of NT Track CMMS.
Work Order Management
Automatically generate, assign, and distribute work orders that include all information necessary for repairs.
Inventory Management
Easily track your maintenance, repair, and operations inventory across single or multiple locations.
Mobile Accessibility
Place the power of your CMMS in the palm of your hand with mobile work order functionality.
Asset Management
Store all information about your company’s assets and equipment in a central location for easy access.
Preventive Maintenance
Fully automate the scheduling of routine maintenance to prevent the need for unplanned, more costly repairs.
Maintenance Reports
Create and share CMMS reports that provide the information you need to make smart, data-driven decisions about your maintenance staff and operations.